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BEAUTIFUL, QUALITY PRE-LOVED & NEW WEDDING ITEMS FOR SALE
La Rose Giovani Ball Gown Wedding Dress (Satisfaction guaranteed or 100% Refund)
This is a dream dress for fairytale wedding! Romantic, glamorous and dramatic! This beautiful wedding dress combines princess look with feminine, luxury and elegance for the wedding reception. It has sexy sweetheart neckline with very detailed shoulder straps.
Return & Refund Policy
Your satisfaction is our #1 priority.
Therefore, you can request a refund or reshipment by informing us via email within 24 hours after receive the item . We provide refund for ordered products if:
>> you do not receive them within the guaranteed time (45 days )
>> you receive the wrong item (wrong color, wrong size ) . Please take a photo and email the photo to us
>> change of mind , you do not want the dress you have received, you can return but you must return at your own shipping cost.
>> if you request custom-made dress (base on your own measurement or change of our existing design) , only 50% refund as it is not our standard dress anymore.
>> Return item must be in original condition , unused, unwashed, unaltered, no dirty spots, not torn , in original packaging box with tag and label still intact.
>>In case you need size alteration after receive the dress, please email to us upfront . We provide alteration services at very minimal fees.
We do not issue the refund if:
>> your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
>>your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
>>the return item is not in original condition .
>> custom-made or special requirement made base on your request
How to raise a refund request:
You can submit refund requests within 24 hours after received the item by email to us at LaRoseGiovani@gmail.com or SurfnClick.firstname.lastname@example.org.